Definitions

• Buyer means the individual or organisation that buys or agrees to buy the Goods from the Seller.

• Consumer shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977.

• Contract means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions.

• Goods means the articles that the Buyer agrees to buy from the Seller.

• Website means palmer-sinclair.com

• Seller means Palmer Sinclair Ltd trading as Palmer Sinclair that owns and operates palmer-sinclair.com

• Terms and Conditions means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller.

Conditions

• Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.

• These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.

• Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.

• Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller. Any complaints should be addressed to the Seller's address at Palmer Sinclair, 89 Fleet Street, London EC4Y 1DH.

Ordering

All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days.

Rights of seller
The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.

The Seller reserves the right to withdraw any goods from the Website at any time. The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.

Warranty
All other warranties, conditions, or terms relating to fitness for purpose, merchantability or condition of the Goods, whether implied by Statute, common law or otherwise are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyer's purpose.

Cancellation and return
All items advertised on this website are of original period manufacture unless stated otherwise. We offer a money back guarantee on all of the goods supplied subject to the terms listed below:

• Should you be unhappy with any item purchased, you should contact us by email within 7 days of receipt of the goods. The item can then be returned to us, provided that it is in the condition as sent, for a full refund of the purchase price less a 15% re-stocking fee. If an item is not notified to us within this time, it will be considered as being sold. We regret that postage costs are not refundable.

• This refund offer does not apply to any goods purchased in error (including errors in translation of the text of this website to another language), on the behalf of a third party, nor to goods that have been damaged, disassembled or tampered with after purchase.

• This refund offer only applies to items which are damaged or misdescribed. It does not cover 'change of mind'. 

• We supply items for collector's display purposes only & such items are not intended for actual wear or use. We do not guarantee the fitting of any clothing, footwear or headgear, nor their suitability for being worn.

• All clothing measurements supplied are either taken from the original label or with the item laid flat. Whilst great care is taken in measuring items these are to be considered as approximate and the customer is to satisfy themselves of these before purchasing. No responsibility is taken by Palmer Sinclair if an item does not fit. 

• The responsibility lies with the customer to ensure that any goods ordered are allowed to be imported into your country. If an item has to be returned because it cannot be imported to your country, we can offer other goods to the same value in exchange, less any return postage & import costs incurred by us, but are unable to give a refund.

Acknowledgment and Acceptance of Orders
No contract will exist between you and us until we have received full payment from you and have dispatched the ordered products. Please note that our initial acknowledgment of your order does not constitute acceptance of that order.

Should we, for any reason, decide not to accept your order we will advise you accordingly and any monies paid will be refunded. 

How to pay
At present we only accept payment via direct bank BACS transfer. Please contact us for further information. 

Delivery Charges
All orders are subject to a delivery, packing & handling charge. The correct charges sent via the invoice and are based on the total weight of your order, your location and our normal method of despatch. Please be aware that we reserve the right to alter any miscalculation, plus or minus, and you will be notified prior to shipping of any changes. If you require a specific service such as express shipping please contact us directly for further information. 

Delivery Times
Depending on when an item is order there may be a delay before the item is shipped. If you need an item to arrive before a certain date, please contact us before purchasing. 

Insurance
Although we offer a world wide export scheme, and trust & rely on the various delivery systems used to work properly, it must be understood that items are sent entirely at the customer's own risk. We will package the items well to prevent damage, and obtain all relevant despatch documents etc, but in the event of a parcel being lost in transit we will not be liable for such a loss. Insurance, to the limits quoted by the delivery company involved, against loss or damage is included in our quoted delivery prices but offers only minimal cover

Payments
All payments will be taken in British Pounds (£) Sterling.

Limitation of liability
Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the Price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.

Waiver
No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

Force Majeure
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, pandemic, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.

Changes to terms and conditions
The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

Governing law and jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.